É impossível pra um homem, aprender aquilo que ele acha que já sabe
Epiteto (Filósofo Grego, 50-130 a.C)
MÁRCIA R. F. CAMPIOLO analyzes strategies to make the relationship with the client stable and more lasting.
Nowadays, we live in the so called “client’s era”. A great trend in the market can be observed, which, all areas of Economy try to elaborate and implant strategies to win clients and maintain them.
“It’s interesting to note the many new techniques that are coming from this sense. Professionals are trying to understand the aspects of the actual client, and through this comprehension, discover the best way not only to get to him, but to maintain him along his business”, assures Márcia Campiolo.
In ophthalmology
It can be observed in the market, in the medical area, a moment of great changes is taking place. The ophthalmology is living today this reality intensely, since it is a major that requires big investments to improve and constantly be up to date with the technology and for making new groups that will viable its growth. Furthermore, there is a big increase in the number of professionals that work in this area.
“There once was a time that it was enough to be a capable professional to have success.
Afterwards, this was not enough anymore. Not only being a good professional, but he had to offer good hosting for the client, comfortable installations and invest in technology.
And today, we wonder: is good hosting enough? Because the fact that a client receive the best hosting does not guarantee that he will come back and ask for the services of that same professional.” Márcia Campiolo analyzes.